Effective date: 1 January 2024 

Green Letter Communications (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of its users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding your personal information.

This Privacy Policy applies to our website, www.greenlettercommunications.com.au, and any associated services.

1. Collection of personal information

We may collect personal information when you visit our website or use our services. The types of personal information we may collect include, but are not limited to:

• Contact information: Name, email address, phone number

• Demographic information: Age, gender, location

• Information you provide: Messages, feedback, comments, or other information you voluntarily submit

• Log data: When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

• Device data: When you visit our website or interact with our services, we may automatically collect data about your device, such as device type, operating system and geo-location data. Data we collect can depend on the individual settings of your device and software.

2. Use of personal information

We use the collected personal information for the following purposes:

• Providing and improving services: To deliver the products or services you request and to enhance our offerings.

• Communications: To respond to enquiries, provide updates, and communicate with you.

• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing of personal information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. We may share your information with trusted third parties who assist us in operating our website or conducting our business, as long as they agree to confidentiality.

4. Security

We keep your personal information only for as long as we need to. When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your choices

You have the right to access, correct, or delete your personal information. You may also choose to opt-out of receiving communications from us. To exercise these rights or for any privacy-related enquiries, please contact us at hello@greenlettercommunications.com.au

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically.

7. Contact information:

If you have any questions or concerns about this Privacy Policy, please contact us at hello@greenlettercommunications.com.au

By using our website, you consent to the terms of this Privacy Policy.